Agent Rush handles onboarding, billing questions, and troubleshooting from your own docs — 24/7, across timezones and 20+ Indian languages, in your app and on WhatsApp. It resolves the routine and escalates the rest.
The same password resets, 'how do I' questions, and billing queries fill your queue — so the tickets that actually need a human wait in line.
A customer hits a blocker at 2am and there's no one online. They churn before your team logs in the next morning.
New signups get stuck on setup, never reach their aha moment, and quietly drop off — without anyone on your team noticing.
What it handles
Walks new users through setup step by step, answers 'how do I' questions in context, and gets them to first value without a support ticket.
Resolves the repetitive 60% — resets, account questions, basic how-tos — instantly, so your humans handle only the issues that need them.
Explains plans, invoices, upgrades, downgrades, and renewal dates from your own pricing, and routes refund or dispute cases to a human.
Walks users through common errors, integration setup, and config fixes using your docs — and escalates with full context when it's a real bug.
Trained on your help centre, docs, and changelog, it answers in your product's voice and links the exact article — always up to date.
Supports your Indian user base in Hindi, Tamil, Telugu, Marathi and more, by text or voice note, so language is never a support barrier.
Connect your help centre, docs, and FAQs, or paste them in — it trains on your product in minutes.
Drop the chat widget into your app and site, and connect WhatsApp if your users prefer it.
Routine tickets resolve themselves; complex cases reach your team with the full conversation attached.
Most teams deflect the repetitive tier-1 majority — password resets, account questions, basic how-tos, and billing lookups. The agent resolves these instantly and only routes the genuinely complex cases to your humans, with full context.
Yes. It trains on your help centre, docs, and changelog, answers in your product's voice, and links the exact article. When your docs change, you re-sync and its answers stay current — no hallucinated steps.
Yes — it guides new signups through setup in context, answers 'how do I' questions inline, and helps them reach first value, reducing the drop-off that happens when onboarding needs hand-holding your team can't always give.
It escalates cleanly to a human — handing over the full conversation, the user's account context, and what it already tried — so your agent doesn't start from scratch and the customer never has to repeat themselves.
Most teams are live within an hour. Connect your docs, embed the widget, test the answers, and activate — no engineering sprint required.