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E-commerce

AI chatbot for e-commerce stores

Automate 85% of customer queries, recover abandoned carts, and provide 24/7 support. Built for Shopify, WooCommerce, and Indian e-commerce platforms.

14-day free trialShopify integrationWhatsApp included
E-commerce chatbot

85%

Query Automation

Most customer queries handled without human intervention

25%

Cart Recovery

Abandoned carts recovered through automated follow-ups

<5s

Response Time

Average response time for customer queries

40%

Support Cost Reduction

Reduction in customer support costs

Everything your e-commerce store needs

Powerful features to automate customer support and boost sales

Order Status Tracking

Customers can instantly check their order status, shipping updates, and delivery estimates without waiting for a human agent.

Return & Refund Assistance

Automate return requests, refund status checks, and exchange processes. Reduce return-related support tickets by 70%.

Cart Recovery

Re-engage customers who abandoned their carts with personalized messages on WhatsApp and website. Recover up to 25% of lost sales.

Product Recommendations

AI-powered suggestions based on browsing history, purchase patterns, and customer preferences. Increase average order value.

Pre-sale Support

Answer product questions, compare options, and guide customers through purchase decisions 24/7.

Multi-language Support

Serve customers in Hindi, Tamil, Telugu, Bengali, and 50+ other languages. Perfect for pan-India e-commerce.

How e-commerce brands use Agent Rush

Real examples of AI automating customer support

C

Customer

via WhatsApp

"Where is my order #12345?"
"Hi! I found your order. It's currently in transit and expected to arrive by tomorrow, Jan 15th. Here's your tracking link: [link]. Would you like me to send you updates?"
"Yes please, also can I change the delivery address?"
"I can help with that! Since the order hasn't been dispatched for delivery yet, I've updated your address to the new location. You'll receive a confirmation shortly."
S

Shopper

via Website Chat

"I want to return the blue dress I bought"
"I'd be happy to help with your return! I found your order for the Blue Floral Dress (Size M). Since it's within our 15-day return window, you're eligible. What's the reason for the return?"
"Size doesn't fit"
"Got it! I've initiated your return. A courier will pick it up in 2-3 business days. Your refund of ₹1,499 will be processed within 5-7 days of pickup. Would you like to exchange for a different size instead?"
"Agent Rush handles 80% of our customer queries automatically. Our team now focuses on complex issues while the AI manages everything from order tracking to returns. It's like having a 24/7 support team."
Priya Sharma

Priya Sharma

Founder, StyleKart

Frequently Asked Questions

Common questions about AI chatbots for e-commerce

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