Integrating AI Agents with Your E-commerce Stack
A technical guide to connecting Agent Rush with Shopify, WooCommerce, and custom platforms for seamless customer support.
Varun Sharma
Founder
Why Integration Matters
An AI agent without access to your systems is like a support rep without a computer. To truly help customers, agents need:
Shopify Integration
Quick Setup (5 minutes)
That's it. Your agent can now:
Advanced Configuration
Webhooks for Real-Time Updates
// Order created webhook
{
"topic": "orders/create",
"address": "https://api.agent-rush.com/webhooks/shopify",
"format": "json"
}Custom Metafields
Expose custom product data:
// In your agent training
"When customers ask about {product.metafields.care_instructions},
provide the washing and care information"WooCommerce Integration
Plugin Installation
REST API Access
We use WooCommerce REST API v3:
GET /wp-json/wc/v3/orders/{id}
GET /wp-json/wc/v3/products/{id}
POST /wp-json/wc/v3/orders/{id}/refundsCustom Platform Integration
API Requirements
Your platform needs to expose:
| Endpoint | Purpose |
|---|---|
| GET /orders/{id} | Fetch order details |
| GET /orders?customer={email} | List customer orders |
| GET /products/{id} | Product information |
| POST /returns | Initiate return |
| GET /inventory/{sku} | Stock levels |
Authentication
We support:
Webhook Configuration
Send us events for:
Security Considerations
Principle of Least Privilege
Only grant access to what's needed:
Audit Logging
We log every action:
Data Isolation
Each store's data is completely isolated. No cross-contamination possible.
Best Practices
Integration transforms your AI agent from a chatbot into a true support powerhouse.
Varun Sharma
Founder
Building the future of customer support at Agent Rush. Passionate about AI, product design, and creating delightful user experiences.
